CX in Action

In December 2021 the White House issued an executive order aimed at improving the way the federal government designs and delivers services to the American public. Over two years later, this will examine how individual agency initiatives and increased congressional scrutiny have driven federal customer experience.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms and Conditions apply.

Any information you supply is subject to our privacy policy. Access to this content is available to registered members at no cost. In order to provide you with this free service, Government Executive Media Group may share member registration information and other information you have provided to us with content sponsors.