A wide variety of customer relationship management technologies are finding their way into the public sector as government officials discover the benefits of acquiring software solutions that promise better services, improved revenue and speedy contact with citizens.
Even the countries that top Accenture's ranking of electronic government capabilities still have a long way to go, according to the recently released study.
Even the countries that top Accenture's ranking of electronic government capabilities still have a long way to go, according to the recently released study.
Unisys Corp. is enhancing its portfolio of electronic government solutions for the public sector by offering a new portal server designed by Microsoft Corp., the company announced March 30.
Seeking to stake out a large chunk of territory in electronic government, Microsoft Corp.'s Chairman Bill Gates declared extensible markup language the language of government and Microsoft's .Net initiative as the best way to build e-gov applications.
New online services offered by government must be marketed to citizens in order to succeed, according to a new report from the Arlington, Va., PricewaterhouseCoopers Endowment for the Business of Government.
Oracle Corp. of Redwood Shores, Calif., has formed a partnership with J2C plc, Newcastle upon Tyne, England, to deliver an online marketplace for local government procurement.
Many U.S. governors have a hard road convincing their legislatures that Internet technology can transform government and vastly improve the way services are delivered to citizens.
Officials at Deloitte Consulting aren't shy about their ambition to become the leading e-government consultant to the state and local government markets.
E-Gov, a Reston, Va., producer of electronic government events, has issued a call for papers for its "E-Learning: Investing in the Digital Workforce" conference, to be held Sept. 12 and 13 in Washington.
Internet payment solutions provider eOne Global LP of Napa, Calif., formed a new subsidiary that will provide electronic payments services to all levels of government, the company said March 27.
Microsoft Corp. Chairman and Chief Software Architect Bill Gates described his company's plans to help empower governments and their citizenry through Internet technology.
Unisys Corp. is resolved to stand by its community portal project launched four months ago in Pennsylvania despite a problematic business model that has failed to attract funding from its government customer.
Local governments in Virginia should lead the effort to establish portals for their communities regardless of whether they are sponsored by private, public or nonprofit organizations, said a task force established by Virginia Gov. James Gilmore to help bring communities within the state online.
The Federal Acquisition Regulation Council March 9 suspended until May 11 so-called blacklisting rules that required federal agencies to consider a host of new criteria in awarding government contracts.
President Bush may have proposed a $100 million electronic government fund, but don't hold your breath waiting for the money to flow to your favorite Web project. That's the message delivered by Jasmeet Seehra, senior policy analyst in the Office of Management and Budget's Office of Information and Regulatory Affairs.
A group of the nation's governors studying how the Internet can change the way government operates will receive a briefing from private and public sector experts on the matter at an upcoming National Governors' Association meeting in Washington.
Knowledge management initiatives are on the upswing as managers at all government levels face mounting pressure to work smarter and faster while wrestling with the demands of electronic government and a shrinking work force.
