Author Archive

Nic Coppings

Co-founder and Managing Principal, The Hi-Q Group

Nic Coppings
Nic Coppings' career spans over three decades and three continents as he's served in a wide variety of different revenue growth-focused roles from sales rep to advisory board positions. As co-founder and managing principal of The Hi-Q Group, Nic partners with organizations and individuals to improve their win rates by focusing on the 4 Pillars of BD using an authentic and customer-focused method liked by both the customer and BD Professional. Hi-Q is changing how customers are engaged through our training programs, communities, and implementation services. Our unique method is based on a solid academic foundation of leadership development and behavioral psychology and over 40 years of real-world engagement in commercial and government markets.
Opinion

Client Disconnect: Are you selling what they're not buying?

Many GovCon professionals overestimate their client focus, unaware that common missteps like talking too much and failing to listen alienate clients, writes BD expert Nic Coppings.

Opinion

The silent killer of GovCon growth: Are you in denial?

GovCon executives at mid-sized companies often blame external factors for lost bids. But the real culprit is often internal denial, writes business development practitioner Nic Coppings.

Opinion

From service to BD Success: Avoid these three mistakes when hiring veterans

As you onboard veterans for business development roles, you need to invest in the right training, according to BD expert Nic Coppings.

Opinion

Why invest in your frontline people

Your technical experts are close to your customers and with the right training can be a powerhouse for business development efforts, Hi-Q Group's co-founder and managing principal Nic Coppings writes.

Opinion

6 organic growth killers crippling contractors

Many contractor aren't putting emphasis on the factors that drive organic growth, including having the right objectives and prioritizing customer relationships, writes BD expert Nic Coppings.

Opinion

Averting the digital generation's communication crisis

Business development expert Nic Coppings says that the digital generation needs help developing emotional intelligence, a critical skill when engaging with customers. Here's where to start.

Opinion

8 habits that push your customers away

Business development expert Nic Coppings offers a reality check for government contractors and the many ways they alienate customers.

Opinion

Transform your BD offsite to drive revenue

Offsite events don't have to be death by PowerPoint. Business development expert Nic Coppings explains how to transform these events to unlock your BD teams potential.

Opinion

From social contacts to more contracts: Unlocking the power of winning relationships

To get the most out of your business relationships, you need to measure them and identify how to improve them, writes our business development expert.

Opinion

Your growth results aren't improving because you keep doing the same thing

In the GovCon market, even tireless BD efforts might not always lead to success. Could your team's unyielding consistency be both a strength and a surprising pitfall?

Opinion

How company habits could be costing you millions

Uncover the hidden costs of poor customer engagement and why training your entire organization to build relationships, uncover needs, and spark innovation is no longer optional.

Opinion

All employees need customer engagement training

Customer engagement training is as important as ethics and compliance training. Every employee plays a role in fostering relationships, safeguarding reputation and securing future opportunities.

Opinion

How listening skills drive the best outcomes

Program and project managers -- the front lines of business development -- need effective communication skills to lead their teams and serve their customers. A little training might go a long way.

Opinion

Program managers play a bigger BD role as recompete landscape shifts

Incumbency is no guarantee of success, so program managers must embrace their business development role and to do that they should get more training to recognize and communicate their customers needs.

Opinion

How emotional intelligence should direct your government marketing plans

With the pressures your customers are under, the need for empathy and genuine connection are more critical than ever.

Opinion

Is your BD organization ready to face today's market?

In a two-part series we explore how today's changing market requires you to honestly assess your BD structure and put the right kind of leadership in place.

Opinion

How to pick the right BD leaders for today's environment

Today's market is changing rapidly and in part two of a two part series we explore how to identify the right BD leader for business environment you find your company in.

7 reasons the best BD professionals succeed

Business development success is a combination of best practices and the right mindset working together and achieving repeatable success. Here are seven principles you need to know.